Air New Zealand Dominates Global Airline Awards 2025: World’s Safest Airline, Innovation Leader, and Sustainability Champion!

Air New Zealand continues to soar above its competitors, earning prestigious accolades that highlight its commitment to quality, innovation, and sustainability. At the 2025 World Travel Awards, the airline was celebrated as Oceania’s Leading Airline and Oceania’s Leading Airline Brand. Additionally, it was named the World’s Safest Airline for 2025, further solidifying its standing as a top-tier international carrier. These recognitions reflect not only Air New Zealand’s operational excellence but also its role as a proud representative of Aotearoa on the global stage.

Innovation in the Sky: Air New Zealand’s Skycouch Takes Centre Stage

One of the key drivers behind Air New Zealand’s remarkable success is its focus on passenger experience and cutting-edge innovation. The airline’s Skycouch, a revolutionary seat design that allows passengers to convert their row of seats into a flat surface for greater comfort, was awarded the prestigious Forbes Travel Guide’s Innovation of the Year. This award, judged by an exclusive panel of luxury travel experts, recognises exceptional strides in enhancing customer comfort and experience. The Skycouch is a testament to Air New Zealand’s commitment to making long-haul flights more comfortable and enjoyable for all passengers.

Recognition from Prestigious Global Bodies

Air New Zealand’s reputation as a world-class carrier has been reinforced by a series of honours in 2025. At the APEX awards, the airline was named the Best Overall Airline in the South Pacific for 2026. Meanwhile, the readers of USA TODAY’s 10BEST Awards placed Air New Zealand among the world’s most beloved airlines. It earned second place in several categories, including Best Airline, Best Cabin Crew, Best Airline Food, and Business Class. The airline also secured third place for Inflight Entertainment, showcasing its ability to create a superior flying experience across multiple service aspects.

Air New Zealand’s achievements were not limited to the regional stage. The airline was ranked as the Third Best Airline in the World in AirlineRatings.com’s 2025 global rankings, earning widespread acclaim for its commitment to safety, quality, and innovation.

A Trusted Name Across the Tasman

While Air New Zealand has garnered global recognition, its reputation extends beyond its home country. In Australia, the airline has been named the most trusted carrier in the Finder Awards, reflecting the confidence that Australians have in the airline’s service and reliability. It was also recognised for offering the top value frequent flyer programme, reinforcing its strong position in the competitive market across the Tasman.

Commitment to Sustainability

In 2025, Air New Zealand’s commitment to environmental sustainability was acknowledged on the global stage. The airline was awarded the Asia Pacific CAPA Environmental Sustainability Award of the Year, which recognises outstanding efforts in sustainability practices within the aviation industry. Additionally, Air New Zealand’s leadership in Sustainable Procurement was praised by IATA, further solidifying the airline’s role as a leader in responsible aviation practices.

Air New Zealand’s Talented Workforce: The Heart of Success

The continuous success of Air New Zealand can be attributed to the talent, creativity, and dedication of its people. Jeremy O’Brien, the airline’s Chief Customer and Digital Officer, expressed his pride in the recognition the airline has received. O’Brien noted that these awards not only highlight the airline’s achievements but also reflect the dedication of the people working both on the ground and in the air. He emphasised that Air New Zealand’s ethos of manaaki (care and hospitality) is what truly sets it apart in the competitive airline industry.

O’Brien also recognised that these awards are a testament to the continued support of the airline’s customers, who play an integral role in the airline’s global recognition. The airline’s unwavering commitment to customer service and its ability to showcase the best of New Zealand’s culture has ensured its success both locally and internationally.

2025: A Year of Milestones and Innovations

The year 2025 has been pivotal for Air New Zealand, marked by several key milestones. The airline retrofitted its fleet of 787-9 Dreamliners with new cabins and upgraded inflight entertainment systems, ensuring passengers enjoy a modern and comfortable flying experience. Air New Zealand also launched its first electric aircraft programme in partnership with BETA Technologies, signalling its forward-thinking approach to sustainable aviation.

In addition to these developments, the airline unveiled a new uniform that celebrates the culture and creativity of Aotearoa, showcasing New Zealand’s rich heritage to the world. Furthermore, Air New Zealand supported 19 regional events across New Zealand through its Regional Events Sponsorship programme, reinforcing its commitment to the local community and promoting the country’s diverse events and activities.

Recognition Beyond Aviation

Air New Zealand’s recognition extends beyond the airline industry. The company was once again named New Zealand’s Most Attractive Employer, a title it has held for three consecutive years. This award highlights the airline’s ability to create a positive and rewarding work environment, contributing to its continued success and innovation.

A Glimpse into the Future

Despite its numerous accolades, Air New Zealand is not resting on its laurels. Jeremy O’Brien noted that while the awards are a tremendous source of pride, they also serve as motivation to continue innovating and evolving. The airline remains committed to providing exceptional customer service, further enhancing its sustainability initiatives, and showcasing the very best of New Zealand to the world. As Air New Zealand moves forward, it will continue to prioritise its customers, its people, and the values that have helped it become one of the world’s most respected airlines.

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