Outrage in Taiwan: EVA Air Demands Paperwork from Deceased Flight Attendant – The Shocking Truth You Won’t Believe

An outrage has erupted in Taiwan after EVA Air demanded paperwork from the family of a deceased flight attendant, sparking worldwide fury. The shocking truth behind this insensitive request has left many in disbelief. EVA Air, one of Taiwan’s leading airlines, sent a text message to the grieving family of Ms. Sun, a 34-year-old flight attendant who tragically passed away after feeling unwell during a flight. Days after her death, the airline requested proof that she had applied for sick leave during her time in the hospital.

This shocking act has ignited outrage in Taiwan, with many questioning the airline’s policies and treatment of its employees. The airline has since apologised for the incident, calling it an internal mistake. However, the incident has raised critical concerns about the airline’s handling of worker welfare and its corporate responsibility.

A tragic incident has caused an uproar in Taiwan as a major airline, Eva Air, has apologised after requesting paperwork from a flight attendant who tragically passed away. The 34-year-old flight attendant, Ms. Sun, died in early October after feeling unwell during a flight. The airline’s request for documents from her grieving family has ignited widespread anger and raised questions about worker safety and airline responsibility.

Eva Air Faces Backlash Over Paperwork Request for Deceased Employee

Eva Air, Taiwan’s leading carrier, recently issued an apology after a disturbing request was made for paperwork from the deceased flight attendant, Ms. Sun. The airline’s communication, asking for proof that Ms. Sun had applied for sick leave, was made days after her death. This sparked outrage online, with many accusing the airline of insensitivity and negligence. The text message, sent to her family, asked for a picture of the leave documents. In response, Ms. Sun’s family sent a copy of her death certificate. The incident has ignited a broader conversation about airline practices, worker welfare, and the responsibilities of companies to their employees.

Eva Air has since acknowledged the mistake, attributing the request to an error made by an internal employee. Despite this apology, the damage has been done. The public outcry, particularly from social media users claiming to be her colleagues, has intensified concerns about whether Ms. Sun’s death was linked to overwork and whether she was denied proper medical attention.

The Tragic Events: Flight from Milan to Taiwan

Ms. Sun’s tragic death unfolded after she fell ill on September 24, 2025, during a flight from Milan to the airline’s base in Taoyuan City, Taiwan. Upon landing in Taiwan, she was rushed to the hospital but tragically passed away on October 8, 2025. Flight records indicate that she had flown an average of 75 hours per month in the past six months, which is within the industry’s regulatory limits. However, the public has expressed concern about whether the airline’s working conditions may have contributed to her illness.

Her colleagues have anonymously shared their concerns online, alleging that Ms. Sun was pushed to work despite being unwell. The airline has confirmed that it is conducting a thorough investigation into the circumstances of her death. Taiwanese authorities are also looking into whether Ms. Sun was denied medical help or discouraged from taking sick leave. This has sparked renewed debates on the responsibility of airlines in safeguarding the health and safety of their employees.

Eva Air’s Apology and Response

Eva Air has been under intense scrutiny since news of the paperwork request emerged. In a statement, the airline expressed deep sadness over Ms. Sun’s death, reiterating that the health and safety of employees and passengers is their highest priority. The company has assured the public that it is investigating the case with a “responsible attitude” and has apologised for the insensitive request made by one of its internal employees.

The company has also reached out to Ms. Sun’s family to offer a personal apology. Eva Air President Sun Chia-Ming acknowledged that the loss of Ms. Sun is “the pain in our hearts forever.” He assured that the airline is handling the investigation with the utmost seriousness.

Despite the apology, the incident raises crucial questions about corporate responsibility and employee welfare. With increasing pressure on airlines to ensure the well-being of their staff, this event serves as a reminder of the potential consequences of neglecting worker health in the face of operational demands.

Previous Incidents and Patterns of Overwork in the Airline Industry

This incident with Eva Air is not isolated. Since 2013, the airline has faced several fines for incidents related to staff working overtime. These fines are a reflection of the broader issue in the airline industry regarding the overwork of staff. Flight attendants, pilots, and other crew members often work long hours, and there is growing concern over the impact of fatigue on their health and safety.

The industry has been under increasing pressure to address these concerns, especially in light of reports of overworked employees being pushed to continue working despite health issues. The case of Ms. Sun highlights the potential dangers of such practices, and calls for more stringent regulations regarding working hours and health monitoring for airline staff have gained momentum.

The Public’s Outrage: A Call for Greater Accountability

Public outrage over the incident has been palpable, particularly on social media platforms where people have expressed their anger at the airline’s insensitivity. Many have called for greater transparency and accountability from Eva Air regarding its treatment of employees. The situation has also raised questions about the broader culture of overwork in the airline industry, with many pointing to the potential long-term health consequences for flight attendants and other staff members who are regularly pushed beyond their limits.

In Taiwan, where the incident has drawn significant attention, authorities are looking into the circumstances surrounding Ms. Sun’s death to determine if negligence was involved. There is a growing demand for better support systems for airline employees, including clearer guidelines on sick leave and medical assistance during flights.

Eva Air’s Ongoing Investigation and Future Steps

Eva Air’s investigation into Ms. Sun’s death is ongoing, and the airline has pledged to carry out a thorough review. However, the airline faces a significant challenge in restoring public trust. While the airline’s apology is a step in the right direction, many believe that more needs to be done to ensure such incidents are prevented in the future.

The airline has promised to implement stronger measures to safeguard the health of its employees. This includes improving internal communication to prevent any future mishaps like the one that occurred after Ms. Sun’s passing. The investigation will also determine if any systemic issues contributed to her death, including whether Eva Air’s workload expectations played a role.

Conclusion: A Wake-Up Call for the Airline Industry

The tragic death of Ms. Sun and the subsequent mishandling of her death by Eva Air have raised important issues about worker welfare and corporate responsibility in the airline industry. The apology from Eva Air, while necessary, cannot erase the harm caused by the insensitive request for paperwork after her death.

This incident serves as a stark reminder of the importance of employee health and safety, especially in industries where staff are required to work long hours under high pressure. Airlines must do more to ensure that their employees are treated with respect and care, both during their employment and after their death.

The ongoing investigation into Ms. Sun’s death will hopefully lead to positive changes, not just for Eva Air but for the entire industry. It is time for airlines to take a closer look at how they treat their employees and make necessary changes to ensure their well-being is prioritised.

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