Hotel Hartness appoints Glen Williams as General Manager

Hotel Hartness appoints Glen Williams as General Manager, marking a significant leadership addition for Greenville’s premier boutique destination and reinforcing the property’s commitment to operational excellence, elevated guest experiences, and long-term brand growth. With this appointment, Hotel Hartness strengthens its senior management team at a time of strong commercial momentum and increasing visibility in the Southeast hospitality market. The announcement further positions the hotel as a differentiated product within Greenville’s upscale accommodations landscape, where demand for experiential, high-touch stays continues to expand.

Bringing more than three decades of hospitality experience, Glen Williams joins Hotel Hartness with 33 years in hotel operations, openings, sales, revenue management, and team leadership across major national brands including Hilton, Marriott, Hyatt, and Embassy Suites. Throughout his career, he has opened and operated high-performing properties across the Southeast, earning multiple industry accolades and leading several hotels to rank in the top 10% nationally for guest service. His track record aligns with Hotel Hartness’s ambition to deliver consistently high standards of service, guest satisfaction, and owner returns.

Known for his ability to execute operational excellence, Glen Williams most recently served as Director of Hotel Operations for Quality Oil Company, overseeing eight Hilton-branded hotels. In this role, he was responsible for portfolio-wide performance, brand compliance, and service delivery, managing diverse teams and complex operations. Prior to that, he served as the opening General Manager for both the Embassy Suites Greenville Downtown and the Courtyard by Marriott Greenville Downtown, where he led pre-opening strategy, staffing, sales efforts, and day-to-day operations, building properties that quickly gained strong market positioning.

“We are thrilled to welcome Glen to Hotel Hartness,” said Sean Hartness, CEO of Hotel Hartness. “His track record of opening and leading top-performing hotels, combined with his deep commitment to service and community, makes him an exceptional fit for our property. Glen understands the heart of what makes Hartness special.”

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In his new role, Glen Williams will guide Hotel Hartness through a period of sustained growth as the property continues to expand its reputation for refined Southern hospitality and elevated, experience-led stays. Surrounded by the community’s 400-acre nature preserve, the hotel offers 73 thoughtfully designed rooms and suites that integrate natural surroundings with contemporary comfort, positioning the property as a distinctive boutique destination within the Greenville market.

Hotel Hartness features several key outlets that support its positioning strategy and guest value proposition. Patterson Kitchen + Bar is known for innovative, globally inspired cuisine, attracting both hotel guests and local diners. The Captain, an intimate speakeasy-style bar, offers a curated beverage experience that reinforces the property’s boutique character. Spa H provides restorative treatments and wellness services, an increasingly important differentiator for high-end leisure and bleisure travelers. In addition, the hotel’s event spaces are designed to host weddings, retreats, and corporate gatherings, making Hotel Hartness a versatile venue for both social and business events.

“Hotel Hartness is a remarkable property, one that blends luxury, nature, and true Southern warmth unlike anywhere else in the region,” said Williams. “I’ve spent much of my career in Greenville and care deeply about this community. I’m excited to work with this talented team to create unforgettable guest experiences and continue shaping Hotel Hartness into one of the Southeast’s premier destinations.”

Beyond his operational expertise, Glen Williams brings a long-standing record of community engagement, which aligns with the hotel’s local-first positioning. He is a past Chairman of VisitGreenvilleSC and a past President of the South Carolina Restaurant and Lodging Association (Greater Greenville Chapter). He has also previously served on the Simpsonville Chamber of Commerce Board of Directors. His volunteer work includes involvement with Helping Hands Disaster Relief, Hands on Greenville, and the Church of Jesus Christ of Latter-day Saints, underscoring his commitment to community service and stakeholder relationships.

For owners, investors, and travel trade partners, the fact that Hotel Hartness appoints Glen Williams underscores the property’s focus on experienced leadership, market integration, and sustainable growth. With his combination of regional knowledge, brand experience, and community involvement, the hotel is well positioned to further enhance its guest service metrics, strengthen its market share in Greenville, and build on its reputation as one of the Southeast’s emerging boutique destinations.

Hotel Hartness is located at 120 Halston Avenue in Greenville, SC 29615, providing convenient access for both regional and out-of-market guests seeking a luxury stay that blends nature, design, and authentic Southern hospitality.

Founded in 2005 and based in Exeter, New Hampshire, Hay Creek Hotels is a leader in upscale independent full-service lodging and dining. Guided by international hospitality industry veterans, the company prides itself on a unique combination of award-winning dining experiences, exceptional guest service, and contemporary accommodations. The company offers a full spectrum of technical and third-party management services to boutique hotel owners and developers. Hay Creek Hotels combines decades of industry expertise with fully integrated management systems specifically designed for full-service upscale and luxury-oriented hotels, inns, and resorts.

The article Hotel Hartness appoints Glen Williams as General Manager first appeared in TravelDailyNews International.

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